Privacy Policy
Privacy Policy
Effective Date: July 29, 2026
At Embakai Safaris, your privacy is important to us. When you choose to travel with us, you trust us with your personal information, and we are committed to protecting and handling your data responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the measures we take to protect your privacy. Throughout this policy, the terms “Embakai Safaris,” “we,” “our,” or “us” refer to Embakai Safaris, a safari company registered and operating in the United Republic of Tanzania.
Our office is located in:
Arusha, Tanzania
Please read this Privacy Policy carefully. By making an enquiry, requesting a safari quotation, or booking a trip with us, you agree to the collection, use, storage, and processing of your personal information as described in this policy.
If you do not agree with this Privacy Policy, we may not be able to provide our safari services, process your enquiry, or manage your booking.
Information We Collect
Personal Information You Provide
When you contact us, request a safari package, or make a booking, we may collect personal information including:
Full name
Email address
Phone number
Country of residence
Travel preferences
Safari requirements
Accommodation preferences
Travel dates and arrangements
When you confirm a booking, we may also collect additional details such as:
Date of birth
Passport information
Emergency contact details
This information may apply to you and other travelers included in your safari booking.
In some cases, we may collect sensitive information such as medical conditions, mobility requirements, allergies, or dietary preferences to ensure your safari experience is safe, comfortable, and properly arranged.
We only collect this information when necessary and with your consent.
Information Collected for Legal and Business Purposes
We may process personal information to comply with legal requirements, prevent fraud, verify payments, maintain financial records, and protect our business interests.
Visitors to our offices may be recorded through security systems such as CCTV for safety and security purposes.
Information from Third Parties
We may receive personal information from trusted third parties, including:
Travel agents
Family members or friends arranging your safari
Corporate travel coordinators
Marketing partners
Social media platforms
If someone provides your information on your behalf, they confirm that they have permission to share your details with us.
Payment Information
When making payments for safari services, payment-related information may be collected through secure payment providers.
This may include:
Cardholder information
Billing details
Transaction details
Payment information is used only for processing payments, verifying transactions, and managing bookings.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
IP address and approximate location
Browser type and device information
Website activity and pages visited
Date and duration of visits
Operating system information
This information helps us improve website performance, security, and user experience.
How We Use Your Information
We use your personal information to provide exceptional safari experiences and improve our services.
Your information may be used to:
Respond to safari enquiries
Prepare customized safari itineraries
Process bookings and payments
Arrange accommodation, transportation, and activities
Communicate important travel updates
Provide customer support
Handle feedback, reviews, or complaints
Improve our safari packages and services
Marketing Communications
With your permission, we may use your information to share:
New safari experiences
Special offers
Travel inspiration
Company updates
We may communicate through:
Email
SMS or messaging platforms
Social media channels
You can unsubscribe from marketing communications at any time. However, you may still receive important messages related to your safari booking.
Website Analytics and Personalization
We may analyze website usage, visitor behavior, and travel preferences to improve our website and provide more relevant safari experiences.
This helps us:
Improve website content
Understand traveler interests
Enhance customer experience
Improve our marketing activities
Legal Basis for Processing Information
We process personal information based on:
Providing safari services and fulfilling bookings
Your consent when required
Legitimate business interests such as improving services and preventing fraud
Legal and regulatory obligations
Sharing Your Information
Embakai Safaris does not sell or rent your personal information.
We may share information only when necessary with:
Safari Service Providers
Including:
Lodges and hotels
Airlines
Transportation providers
Park authorities
Local partners involved in your safari
Business Partners
Companies supporting:
Website operations
Marketing services
Analytics
Customer communication systems
Payment Providers
Financial institutions involved in processing secure payments.
Legal Authorities
Government agencies or authorities when required by law.
Protecting Your Information
We take appropriate security measures to protect your personal information, including:
Secure storage systems
SSL website protection
Restricted access to personal data
Confidentiality agreements with staff and partners
We retain personal information only for as long as necessary to provide services, meet legal obligations, and maintain business records.
Children’s Privacy
Embakai Safaris does not knowingly collect personal information from children under 16 years old without parental or guardian consent.
If we discover that information has been collected without proper consent, we will take appropriate steps to remove it.
Cookies
Our website uses cookies to improve your browsing experience, analyze website performance, remember preferences, and provide relevant content.
You can control or disable cookies through your browser settings.
Your Privacy Rights
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information where applicable
Object to certain processing activities
Withdraw consent where applicable
To exercise your rights, contact us at:
Changes to This Privacy Policy
Embakai Safaris may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on our website. Continued use of our services after changes means you accept the updated Privacy Policy.